How EB Systems Helps Downtown KC Track What Works
You’ve probably seen the Downtown Community Improvement District’s (DCID) ambassadors out on the sidewalks of Downtown Kansas City. They pick up litter, give directions, check on merchants and help visitors find their way around. Most people don’t see what happens next. Since 2015, the DCID has used Electronic Beacons Systems’ (EB Systems) mobile workforce app to log that work as it gets done. An ambassador finishes a task and taps it into the phone in their pocket. That becomes a record with a time and a place on it. Eleven years and many thousands of activities later, the DCID has a detailed picture of what its teams do downtown, block by block and hour by hour.
