The Downtown and River Market Community Improvement Districts (CIDs) are private nonprofit organizations that are dedicated to maintaining a safe, clean, and green Central Business District and River Market neighborhoods.
The Leadership Team for the Downtown and River Market CIDs includes (from left); back row: Marvin Williams, maintenance supervisor; Mark Rowlands, director of contracts; Sean O’Bryne, executive director; Frank Jackson, safety supervisor; Arthur Chatman, landscape/maintenance supervisor; Justin Tatum, communications manager; Ronell Bailey, safety supervisor/special event; Sheila Tatum, maintenance supervisor; Santos Ramirez, director of operations; and Daniel Moon, safety supervisor.
Downtown Community Improvement District
The Downtown Community Improvement District (DCID) started in 2003. The DCID has been the catalyst for Downtown’s $8 billion dollar revitalization with a simple but ambitious mission: clean, safe, and attractive.
The CIDs’ public safety ambassadors are an effective deterrent to crime and a welcoming presence in the Central Business District and River Market neighborhoods. The safety ambassadors patrol on foot seven days a week, wearing distinctive uniforms and equipped with two-way radios, first-aid gear, maps and more. They are equally prepared to administer first aid, provide directions, radio police or provide outreach to homeless individuals.
The CIDs’ public maintenance ambassadors clean sidewalks, parks, and streetcar stations seven days a week so the Central Business District and River Market neighborhoods remain clean. The CIDs’ ambassadors have zero tolerance for graffiti. Specially trained teams use solvents and high-pressure washers to blast graffiti from the ground floor of building walls, light poles, signs and street furniture while protecting architectural surfaces.
Our CID landscape ambassadors work year-round to make the Central Business District and River Market neighborhoods more welcoming, brighter, safer and accessible. Trees, greenery, parks and open space relieve the urban landscape, provide recreational opportunities, help control stormwater runoff, improve the environment and provide shade and relief from summer heat. Trees and plantings are maintained by our landscape ambassador team.
CID ambassadors play a central role in the Downtown Council’s commitment to caring for the homeless and hungry populations of Downtown. The DTC partnered with reStart and NourishKC, to open the Downtown Community Services Center (DCSC) at 8th and Paseo. Our public safety ambassadors provide on-site security at the DCSC.
In May 2016, the Kansas City Streetcar started its run through several Downtown attractions, districts, and neighborhoods. Since its grand opening, the Community Improvement Districts partnered with the Kansas City Streetcar Authority to place public safety ambassadors in each streetcar to provide safety and hospitality services to riders.
In 2017, the Community Improvement Districts partnered with EB Systems to provide smart tablets to each public safety ambassador in the Central Business District and River Market. The CIDs’ dispatcher will be able to locate each ambassador to expedite nearby resources to incidents more efficiently. In addition, each tablet can access bus and streetcar schedules.
The Downtown and River Market Community Improvement Districts partner with the Full Employment Council and the local Goodwill organization to secure ambassador interns. Through their Occupational Skills Training Programs, the CIDs are able to increase their manpower with seasonal interns at no cost to ratepayers.
The Downtown and River Market Community Improvement Districts provide the following marketing and communications services to ratepayers and visitors; communication through blog posts, e-newsletters, and social media channels as well as the production of the Downtown retail directory, parking maps, and annual reports.