Downtown & River Market Ambassadors
The Downtown and River Market Community Improvement Districts have helped transform Downtown Kansas City with a simple but ambitious mission: clean, safe, and attractive.
The Downtown and River Market Community Improvement Districts have helped transform Downtown Kansas City with a simple but ambitious mission: clean, safe, and attractive.
Position
Safety Ambassador
Department
Safety
Reporting Relationship
Safety Supervisor
Status
Full-time, Non-exempt, 40 hours per week
Overview
The role of a Safety Ambassador requires a unique combination of skills. Ambassadors must demonstrate strong communication, de-escalation, and conflict resolution skills, a caring and compassionate approach to their work, and a customer service focus. During a shift, Safety Ambassadors will engage with a wide range of situations, including providing support for individuals experiencing homelessness or mental health issues, educating people regarding civility ordinances, interacting with business owners and residents, and assisting tourists who need directions. To succeed in this role, a candidate must possess the resiliency to maintain a calm and professional demeanor through the highs and lows of the day. This may be the most challenging and rewarding job you will ever love.
Work is conducted outdoors year-round in our Downtown and River Market CIDs, during all weather conditions. Our service hours are from 6:00 a.m.- 10:30 p.m., seven days a week. Set schedules are five 8-hour shifts (6:00am to 2:30pm OR 2:00pm to 10:30pm).
Duties and Responsibilities
Qualifications
Must be able to work outdoors in all weather, spending the majority of time on foot or riding a two-wheeled bicycle. Must be able to lift 40 pounds and be able to hear and write in English.
Compensation
Position is $16/hour. Eligible for medical, dental and vision benefits, paid time off, paid sick time off, $15,000 Life Insurance paid short-term and long-term disability insurance with full-time status. All benefit eligibility dates are based on a 90-day probationary period.
To Apply
Click Below to access the online application.
The Downtown and River Market Community Improvement Districts are an Equal Opportunity Employer.
Position
Maintenance Ambassador
Department
Maintenance
Reporting Relationship
Maintenance Supervisor
Status
Full-time, Non-exempt
Overview
The Maintenance Ambassador is responsible for, but not limited to, keeping the sidewalks, curbs, and other areas of the physical environment of the Downtown and River Market Community Improvement Districts (CIDs) clean and free of litter, trash, and other forms of debris. Ambassadors will be assigned a specific work area within the CID.
Duties and Responsibilities
Qualifications
Must be able to work outdoors in all weather, spending the majority of time on foot or riding a two-wheeled bicycle. Must be able to lift 40 pounds and be able to hear and write in English.
Physical Demands & Work Environment
Work Environment – Work outdoors all day, urban environment.
Physical Demands – Sweeping, removing litter and other debris, removing graffiti, leaf blowing, power washing, pushing around a garbage can, lifting full garbage bags, and other litter. Must be able to lift 50 pounds.
Compensation
Position is $13/hour. Eligible for medical, dental, and vision benefits, paid time off, paid sick time off, $15,000 Life Insurance, and paid short-term and long-term disability insurance with full-time status. All benefit eligibility dates are based on a 90-day probationary period.
To Apply
Click Below to access the online application.
The Downtown and River Market Community Improvement Districts are an Equal Opportunity Employer.
Position
Concierge Ambassador
Department
Concierge
Reporting Relationship
Safety Supervisor
Status
Full-time, Non-exempt
Overview
The overall mission of the CID’s Concierge Program is to assist in creating a secure, well-managed, and welcoming environment for all parties who frequent the Districts, including but not limited to: tourists, business people, residents, and organizations that serve the Downtown and River Market Communities. The Concierge Ambassador will provide a uniform, visible presence to observe, report, and serve as a source of information to the public, law enforcement, local businesses, tenants, and other agencies and organizations.
Duties and Responsibilities
Qualifications
Work Environment
Work outdoors all day, urban environment.
Hours and Schedule
The Concierge Ambassador shift assignment will be provided during orientation. The normal operating hours for the Concierge department are 10 am-6:30 pm Wednesday through Friday and 8:00 am to 4:30 pm Saturday and Sunday, with two 15-minute breaks and a 30-minute lunch period.
Compensation
Position is $15/hour. Eligible for medical, dental, and vision benefits, paid time off, paid sick time off, $15,000 Life Insurance, and paid short-term and long-term disability insurance with full-time status. All benefit eligibility dates are based on a 90-day probationary period.
To Apply
Click Below to access the online application.
The Downtown and River Market Community Improvement Districts are an Equal Opportunity Employer.