CID Ambassadors: staffing the BIG show(s) in Downtown

Marvin Williams, CID Public Maintenance Ambassador Supervisor, patrols the grounds of Celebration at the Station during the annual Memorial Day weekend event that drew about 50,000 guests.

It may come as no surprise that the Community Improvement District (CID) Ambassadors are charged with providing a strong and comforting presence in the Central Business District and the River Market seven days a week. But did you know they also work that front lines at some of the major events in Downtown?

In just the last few weeks, CID Ambassadors chalked up more than 800 hours of work over three days at two of the summer’s biggest shows over Memorial Day weekend – the Celebration at the Station at Union Station AND the KC Jazz & Heritage Festival at 18th & Vine.

“Memorial Day weekend stretches us quite a bit, but the CID Ambassadors have a long and proud tradition of providing security and trash collection services at the major, holiday weekend attractions,” said Mark Rowlands, CID director.

CID Ambassadors – visible to the right of the stage – delivered public safety and maintenance services throughout the KC Jazz & Heritage Festival over Memorial Day weekend.

Ambassadors have performed their extra duties at Celebration since 2010. They have been a part of the new Jazz & Heritage Festival and previous Rhythm & Ribs jazz festivals since 2011.

Rowlands said the CID “bumble bees” routinely patrol the Central Library, River Market, City Market, and Ride KC and KC Streetcar stops, along with key intersections, streets, parking lots and special events, welcoming more than 75,000 workers, 24,000 residents and 25 million visitors to Downtown each year.

Ambassadors serve as the first point of contact for emergency needs, and help to maintain order and to deter crime through their consistent coverage and visibility. Maintaining valuable partnerships with the Kansas City Missouri Police Department (KCPD) and other law enforcement agencies helps to sustain low crime levels in Downtown.

 

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